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Worry-Free WordPress Website Support

Reaching your goals is directly dependent on the performance of your website. A site that runs well will get you to your goals faster than one that does not.

Never Worry About Your Website Again

Just like a car, your website requires ongoing maintenance to run smoothly and stay viable. This includes security threats, coding revisions, changes in user behavior, new technology standards, and increasing performance demands.

We’ve Got You Covered

  • Real-time security protection
  • Malware and hack detection with immediate cleanup
  • Scheduled backups and recovery
  • Regular software updates (core, themes, and plugins)
  • Website performance and uptime monitoring
  • Secure, fast, and reliable website hosting
  • Database optimization1

Less Work, More Freedom To Reach Your Goals

We Maintain Your Website So You Don’t Have To.

Get A Quote

Year Founded

2007

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Projects Completed

200+

How We Help

content marketing

Performance Reporting

Access enterprise-level performance reporting at a fraction of the cost. Understand critical metrics and use that intelligence to make goal-achieving decisions.

Turn Data Into Smart Actions with Beautiful and Easy-To-Read Dashboards

Our performance reporting tracks website goals, events, conversion rates, ROI (return on investment ), and key performance indicators (KPIs). Make informed, strategic marketing decisions by accessing real-time, dynamic dashboards that report where your audience comes from, their actions on your site, and who converts.

Website Support

Fast, responsive, and reliable website support is what you need to confidently know your site is being properly maintained and kept up-to-date with your changing needs.

We’re Here To Support You

Know what it means to have a genuinely worry-free website experience with our fast, responsive and reliable website support. We’re here to quickly and efficiently process your support requests by acknowledging when your request is received, providing continual updates on progress, and then a final follow-up to let you know the request was completed.

Responsive Administrative Support

  • Publish or make content changes to a webpage
  • Tweak colors, fonts, or other style elements
  • Optimize and publish image/rich media
  • Make menu and taxonomy adjustments
  • Apply on-page SEO enhancements
  • Administer an installed plugin
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Webmaster Support Services

Your site needs more attention, but you cannot afford to pay a full-time employee.

For Clients Who Need More

If you have several monthly administrative tasks for your site but don’t want to hire a full-time employee, then the Webmaster Plan is for you. The Webmaster Plan assures all your support requests are given priority and taken care of in a responsive, timely, and accurate manner. This plan is also for clients who need project management or technical consulting on special projects, event launches, a/b testing marketing campaigns, or ongoing development work.

With the Webmaster Plan, you can access a tailored support queue that perfectly suits your needs. This plan offers the benefits of having a full-time, in-house web administrator without the significantly higher cost. It’s like having a dedicated expert on your team, ensuring your website runs smoothly and efficiently, all at a budget-friendly price point.

Upgrade or downgrade your Webmaster Plan at any time. Your commitment is month-to-month.

Some of Our Work

At Ella J Designs, we serve clients of all sizes across many markets, building and supporting purpose-driven websites to help you achieve your goals.

With Ella J Designs, you're not just getting a website; you're gaining a dedicated partner committed to helping you succeed in your digital journey. Let's create something remarkable together!

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View Our Portfolio
Get In Touch

What Our Clients Say

We love our clients.

Daniella’s responsiveness and work ethic are phenomenal! She’s the BEST web developer and I’m grateful that I don’t need to look any further.

Nachalie Rodriguez
Nachalie Rodriguez Fine Artist

We are so pleased to be a client of Ella. Whenever we have an issue, the response time is incredible. I honestly don’t know where we would be without them.

Suzanne Matta
Blackstone River Watershed Council

Ella J Designs is our secret sauce! As a brand that needed a full website overhaul as well as ongoing support, we could not be more happy with their work.

Kristin Barclay
Virginia Beach Friends School

Frequently Asked Questions

Which content management systems (website platforms) do we work with?

Our bread and butter is WordPress. It’s what we started with and what we design on and support for most of our clients. However, there are a number of great content management systems out there, and we select the right system for the client and the client’s needs. Some other CMS’ we build on and support are: Shopify, Wix, Webflow, Squarespace, and MightyNetwork. We also support WordPress functional enhancements like: Toolset, WooCommerce, and BuddyBoss to name just a few.

Who will be handling my project? Do you have a team?

We handle your projects directly and even though operationally we keep things lean and mean, we do have team members that work on different aspects of your projects. We have locations in Rhode Island, Florida, Massachusetts, New York, Illinois, and Costa Rica.

When will we be working on my project?

Your project and/or campaign(s) start as soon as you sign on the dotted line and payment is received. From then on it is constant updates, communication, and forward progress.

How long will it take to complete my project? What if I'm in a hurry?

This all depends on the complexity of your project. We can expedite your website and other design/development projects if we have the capacity and you’re ready. We usually find projects start to slow down when we wait on feedback from our clients.

What happens if I miss my feedback deadlines?

Your project deadlines will most likely be extended. Sometimes we can make up the lost time, but if there are too many delays, your project will most likely get pushed.

What will you need from me during the process?

This all depends on what you are hiring us to do. If you have content, graphics, and a branding kit already in place, then we’ll need you to share those with us. This all depends on what you are hiring us to do. If you have content, graphics, and a branding kit already in place, then we’ll need you to share those with us.

How do I book you?

First, contact us. We’ll set up a call to review your project, understand your goals, and evaluate solutions. Next is a proposal. Once that is signed and your deposit is received, we get started.

How much will this cost me?

All projects are different and so are their costs. We customize all work around your specific needs, so every client investment will be different and unique to their requirements.

Do you have payment plans?

You can pay via check, credit card, ACH, PayPal, and maybe event crypto (we’re working on this). Projects usually are split into 2 or 3 payments depending on size, and ongoing support or marketing can be paid monthly or annually.

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